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Your Guide To The Under Hill

Welcome to the Under Hill Suite. Below you’ll find our check-in form and a few hints to help make your stay more comfortable. If you have any questions about the Under Hill please feel free to call or text (604) 845-4628 from 9:00 am to 7:00 pm (text only after 7:00 pm) and we’ll be happy to assist.

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Check-in

Welcome

  • You should have everything you need for a keyless check-in. However, if you would like our Innkeeper to greet you or you need assistance with luggage, please let us know when you plan to arrive — we’ll be happy to help!

Guest Information

  • We are required by law to keep a record of all our guest's names, home addresses, and vehicle licence plates. Please fill out the form at the bottom of this page. Thanks!

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Check-Out

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Enjoy Your Stay!

Door Lock

  • Remember, the Under Hill’s door locks automatically when you close it, so be sure to memorize your code. If you do lock yourself out, our family lives next door at the Imagination Corporation.

  • If your code does not work, pull the door sharply towards you and try the code again (and push the unlock button after your code). If it still does not work, give us a call!

WIFI

  • WIFI Network: Hazelnut Inn

  • Password: Filbert2024

Television

  • The television looks like a picture and is above the fireplace.

  • The television remote on the end table beside the couch.

  • Press and hold the power button on the remote to turn the tv off. (Press the power button once to turn the pictures back on.)

  • Feel free to use Philbert’s Netflix account during your stay.

  • You are also welcome to use your own streaming services during your stay — just remember to log-out before you check-out. And if you forget, don’t worry, Philbert will log you out after he binges his favourite shows.

Heating & Air Conditioning

  • The Under Hill has in-floor heat and air conditioning. The thermostat control is on the wall by the bed.

Lights

  • Most of the Under Hill’s lights are dimmable — you’ll find a little slider beside each switch.

Fireplace

  • CAUTION: The bricks and steel owl around the fireplace get extremely hot and remain hot for some time after the fire is off.

  • The outdoor fireplace has a timer. To light the fire make sure the red button is pulled out (twist and pull) and turn the timer to the right. To stop it, turn the timer back to zero or push the red button.

  • Please do not cook food in the fireplace.

Washroom

  • The Under Hill has an on-site septic field. Please only flush toilet paper and natural waste. No “flushable” feminine items, wipes, or trash. Thank you!

  • Your complementary soap is handmade by our neighbours at Rustic Soap Co.

Soaker Tub

  • The soaker tub has a ‘toe tap’ drain. Tap it once to close and again to open.

  • Your complementary bath salts are made by our neighbours at Fox & Thistle Mercantile.

Snacks & Beverages

  • The kitchenette is stocked with a variety of complementary drinks and goodies, enjoy!

Limited Edition Print

  • We have placed a gift for you, as a memento of your stay, on the console table behind the couch. This limited edition print, signed by artist Dan Sawatzky was commissioned to commemorate the grand opening of the Under Hill Suite.

Where is it?

  • The guest book is on the console table behind the couch. We love reading your notes!

  • The television looks like a picture and is above the fireplace.

  • The television remote in the end table drawer beside the couch.

  • The board games are under the console table behind the couch.

  • Drink coasters are in the end table drawer beside the couch.

  • If you’ve booked a romance package, the remote for your candles is on the bedroom headboard.

  • The spare blanket is in the closet beside the bed.

  • The hair dryer is in the basket on the towel rack.

  • Brooms are in the closet beside the bed.

  • The iron and ironing board are in the closet beside the bed.

  • The garbage and recycling are in the basket beside the kitchen table.

Houskeeping

  • You are all set for a private stay with no intrusions. However, if you need anything please feel free to call or text (604) 845-4628 and we will be happy to help.

Local Amenities

Lastly

  • Please take a moment to review our guidelines and property rules to help ensure a harmonious environment for all our guests.

  • No Smoking or Vaping! For the safety and comfort of current and future guests, please refrain from smoking during your stay. Any infraction will incur a minimum cleaning fee of $300.

  • We are required by law to keep a record of all our guest's names, home addresses, and vehicle licence plates. Please fill out the form below. Thanks!